AHERI logo markAHERI CARE HUBA private space by AHERIOpen the CARE HUB
How to join

Start talking first. No codes to remember.

Students, youths and women can start a chat straight away. If you want to come back later, AHERI gives you an easy Care name and you choose your own password. Youths and women use the AHERI CARE CIRCLE, free and anonymous.

Youths and women: your free space is the AHERI CARE CIRCLE, with its own WhatsApp number. Your chats reach the same trained AHERI team.Go to the CARE CIRCLE
Four paths

Who are you?

Everyone uses the same front door. Each person gets a path that fits them.

Students

Your school pays. You never pay.

Start a chat straight away. At the end, type your school code from the Care Corner poster, and AHERI saves your chat under an easy Care name.

See the student steps
Youths, 18 to 25

Free and anonymous

No school code and no real name. Choose an age band and a state if you want, then start talking. Save your chat with a Care name and password.

See how it works
Women, 18 and over

Free and anonymous

No school code and no real name. Discreet mode and Quick exit keep you safe if you share a phone. Talk now, save later.

See how it works
Teachers and counsellors

Staff safeguarding space

Your school gives staff their own staff code. Report a concern about a student or a colleague, and learn safeguarding.

Go to the staff space
For students

Chat first. Save it in 1 minute.

Students told us they cannot remember long codes. So there are no slips and no activation codes. You only remember your Care name and your own password.

1

Start talking

Open the CARE HUB on the web or on WhatsApp. Tap I am a student and say what is on your mind. No code is needed to start.

2

Add your school code

At the end, AHERI asks for your school code. It is on the Care Corner poster and in your classroom. It tells us which school, never who you are.

3

Get your Care name

AHERI gives you an easy Care name, like BrightMango27. You never give your real name.

4

Choose an easy password

Pick a password you can remember, of at least 6 letters or numbers. Then add a hint and a secret word, in case you forget.

Your Care cardEXAMPLE
Care nameBrightMango27, made for you
School codeAH-KAD-0007, students only
PasswordChosen by you, never shown
Your hintMy favourite food
Secret wordOnly you know it

No real name anywhere. Your school does not know which Care name is yours.

Good passwords are easy for you and hard for others

  • Use a word and a number you like, such as a food and your lucky number
  • Do not use your name, your class or your birthday
  • Never tell anyone your password, not even a friend or a teacher
  • Nobody from AHERI will ever ask for it
Student screen: school code, Care name, easy password, hint and secret word

No school code? You can still talk to us

If you skip the school code, you can still talk and get help, but the chat is not saved. If you are under 18, your school code also shows that your school has the agreement of your parent or guardian. [Wording to be confirmed with legal advice]

For youths and women

Free and anonymous, with no school code

Youths aged 18 to 25 and women aged 18 and over use the AHERI CARE CIRCLE, which is always free. Nobody asks for your real name, your phone number or your email.

Youths, 18 to 25
  • Tap I am a youth, choose your age band and, if you want, your state
  • Start talking about careers, money, relationships or how you feel
  • Save your chat with a Care name, an easy password, a hint and a secret word
  • Ask for your State Volunteer Lead or join a CARE CIRCLE if you want to meet someone
Women, 18 and over
  • Tap I am a woman and confirm you are 18 or over
  • Turn on discreet mode: AHERI shows as a plain name on your phone
  • Talk now, save later with a Care name, password, hint and secret word
  • Tap Quick exit at any time, or send SAFE on WhatsApp to hide the chat
WhatsApp youth pathWhatsApp women path
If something goes wrong

Forgot something? Easy fixes.

Your hint and secret word bring you back. Nobody at your school can see or reset your password.

Forgot your password?

Tap Forgot password and type your Care name. We show your hint. Type your secret word, then choose a new password.

Forgot your Care name too?

Start a new chat. It is free. A trained AHERI responder can help you get your old chats back after a few safety questions.

Wrong password 5 times?

The account locks for 30 minutes, so nobody can keep guessing.

Shared phone?

Tap Quick exit at any time. The CARE HUB also signs you out after 30 minutes of doing nothing.

Forgot password screen with the hint and secret word
WhatsApp student path: chat first, school code at the end
Two ways in, one account

Use the web or WhatsApp, whichever is easier

On the web

  • Go to aherinitiative.org/care-hub
  • Tap I am a student, I am a youth or I am a woman
  • Works on any phone, and on the computer in the Care Corner

On WhatsApp

  • Message +234 708 809 0699 and say hello
  • Talk first. Students send the school code at the end
  • Tap the secure link to choose your password. Never type it in the chat

No phone? Every partner school offers a private way in: the Care Corner computer, a text message line [TO BE CONFIRMED] or a helpline.

Notes

Notes and sources

  • The Care name, school code and secret word on this page are examples only.
  • A password of at least 6 letters or numbers, 5 tries and a 30 minute lock are proposed settings, to be tested in the school pilot.
  • The Nigeria Data Protection Act 2023 treats a person under 18 as a child and asks for the agreement of a parent or guardian, with some exceptions. The exact wording is to be confirmed with legal advice.
  • The text message line is a placeholder until AHERI confirms it.